Citrix Streaming Issue trying to call Microsoft Office causes long delay

Looks like there is a bug using version 6 of the offline plugin causing a 5 minute delay trying to open Microsoft Office from a streamed application.  The issue I speak of presented itself when trying to call Microsoft Word (Either locally or streamed) from within a streamed clinical application.  The clinical application I was working with attempts to open Word to generate a from using Word macros.  I tested the issue with Word installed locally on the XenApp server as well as having Word installed in the streaming profile.  In both scenarios I encountered the 5 minute delay when trying to open Word from within the streamed app. 

I contacted Citrix support to further investigate the problem and was surprised to find that this was an issue known within the Citrix support team, however, has not been released as a KB on support.citrix.com.  The fix is relatively straight forward and only involved changing the HooksMSI DWORD value in the registry to 0.

HKLM\SOFTWARE\Citrix\StreamingHook\AppInit_DLLs\CtxSbxHook

 

Advertisement

2 Comments on “Citrix Streaming Issue trying to call Microsoft Office causes long delay”

  1. EtienneJ says:

    This is only a workaround and not a solution…


Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Connecting to %s

Follow

Get every new post delivered to your Inbox.