Citrix Streaming Issue trying to call Microsoft Office causes long delay
Posted: June 21, 2010 Filed under: vblog 2 Comments »Looks like there is a bug using version 6 of the offline plugin causing a 5 minute delay trying to open Microsoft Office from a streamed application. The issue I speak of presented itself when trying to call Microsoft Word (Either locally or streamed) from within a streamed clinical application. The clinical application I was working with attempts to open Word to generate a from using Word macros. I tested the issue with Word installed locally on the XenApp server as well as having Word installed in the streaming profile. In both scenarios I encountered the 5 minute delay when trying to open Word from within the streamed app.
I contacted Citrix support to further investigate the problem and was surprised to find that this was an issue known within the Citrix support team, however, has not been released as a KB on support.citrix.com. The fix is relatively straight forward and only involved changing the HooksMSI DWORD value in the registry to 0.
HKLM\SOFTWARE\Citrix\StreamingHook\AppInit_DLLs\CtxSbxHook

This is only a workaround and not a solution…
In my opinion, there should still be a Citrix KB that lists the work around and provides an estimated timeline of when a solution would be available.